Questions & answers

One full report for one US residential address: ten risk categories checked against official sources (FEMA, EPA, USGS, USFWS, USFS and others), a verdict with red/yellow/green/unknown counts, measurable evidence with links for every finding, questions to ask, and an action plan organized around your transaction. Includes web report, PDF, a revocable share link and one free refresh within 30 days.

No. This is an informational due-diligence report built from public government data. It doesn’t inspect the structure, sample soil or water, or replace a Phase I ESA, title search, survey or appraisal. Its job is to tell you which of those professional checks are worth ordering — before you’re committed.

Primary federal sources: FEMA National Flood Hazard Layer and disaster declarations, EPA facility and cleanup-site registries (Superfund, brownfields, RCRA, TRI, tanks, drinking-water systems), USGS seismic and landslide data, US Fish & Wildlife National Wetlands Inventory, USDA Forest Service wildfire likelihood data, and the US Census Bureau geocoder. Every card names its source and data date.

You see it before paying: the coverage preview shows which categories have data for your location. If overall coverage is insufficient, we refuse the sale. If a single source fails during generation, that category is marked “insufficient data” — and if we can’t deliver the coverage we promised, you get an automatic full refund.

No — and we deliberately never use the word “safe”. Green means no flag was found in the sources we checked, within their declared coverage and scale. Official maps have gaps and update cycles; that’s why every card also states what the source cannot prove.

Typically within a few minutes of payment. You can close the tab — the link arrives by email, and the report stays available. If generation fails, you’re refunded automatically.

Yes. Create a read-only share link right in the report — recipients don’t need an account and never see your email or payment details. You can revoke the link at any time, and download an identical PDF.

We cover residential addresses in all 50 states and DC that can be verified against official records. Some rural and newly built addresses can’t be confirmed or have thin source coverage — in that case we say so up front instead of selling you a hollow report.

Use the link in your delivery email — it works indefinitely and needs no account. Lost the email? Write to us from the address you used at purchase and we’ll resend the link.

Once within 30 days of purchase you can regenerate the report with current data — useful when a deal drags on. The original version keeps its date; the new one is marked as a refresh. The button is in the report header.

Use “Report an issue” at the bottom of the report — it attaches your report number and the category automatically, and you can link supporting documents. A person reviews every issue; confirmed corrections produce a new report version with a change log.

Automatic and in full when we can’t generate the report with the coverage promised at checkout. Also in full for confirmed critical errors on our side. See the Refund Policy for the exact wording.

Yes — email us from the purchase address and we’ll delete the report and your email within 30 days. Share links stop working as part of the deletion.